Frequently Asked Questions

Find quick answers to common questions about the Changemaker platform

Popular Questions

How do I join a challenge?
Challenges & Activities
enrollment
getting-started

To join a challenge, navigate to your workspace, browse available challenges, and click the "Enroll" button. You'll be able to track your progress and submit updates through your participant dashboard.

How do I earn rewards?
Rewards & Points
points
badges

Rewards are earned by completing challenges and meeting their requirements. Points are automatically tracked, and badges are awarded for achievements. Check your dashboard to see your current progress.

What is a workspace?
Getting Started
workspace
organization

A workspace is your organization's dedicated area within Changemaker. It contains all your challenges, participants, and administrative settings. Each workspace has its own unique URL and branding.

All Questions & Answers

How do I reset my password?
Account & Profile
password
login

You can reset your password through the login page by clicking "Forgot Password". You'll receive an email with instructions to create a new password.

Can I participate in multiple challenges at once?
Challenges & Activities
multiple
enrollment

Yes! You can join and participate in multiple challenges simultaneously. Your progress is tracked separately for each challenge.

How do I update my profile?
Account & Profile
profile
settings

Access your profile settings through your dashboard menu. You can update your name, bio, and other personal information there.

What types of challenges are available?
Challenges & Activities
types
variety

Challenges can range from community service projects to skill-building activities. Each challenge has its own requirements, timeline, and rewards structure.

How do I contact support?
Technical Support
support
help

You can reach our support team through the contact form on our help pages, or by emailing support@changemaker.im.

Can't find what you're looking for?
Get personalized help from our support team